For ages 21 and above only

Responsible Gaming at 7basa —
Your safety is our priority

Let entertainment be a source of joy, not anxiety. At 7basa you get deposit limits, self-exclusion, and 24/7 support — so gaming stays safe and in control at all times.

21+

Age Verification — No entry for those under 21

7basa provides services only to individuals aged 21 or above. We believe it is our ethical responsibility to protect minors from gambling. Age is verified at the time of account registration, and ID documents may be requested in any suspicious case. If someone you know who is a minor attempts to use a gaming platform, please inform our support team.


Key Tools for Responsible Gaming

7basa has given you several practical tools to manage your own gaming habits. Use them and keep your entertainment safe.

Deposit Limit

Set a limit on your daily, weekly, or monthly deposits. Once a limit is set, it takes effect immediately. Increasing the limit requires a 7-day waiting period, but it can be reduced right away.

Takes effect immediately

Time-Out Feature

Take a short-term break from 24 hours to 30 days. While time-out is active, you will not be able to log in to your account. All bonus offers are paused during this period.

Short-term break

Self-Exclusion

If you feel gaming is going beyond your control, activate self-exclusion for a period of 6 months to 5 years. During this time your account will be closed and no promotional communications will be sent.

Long-term protection

Loss Limit

Set a maximum loss amount on a daily, weekly, or monthly basis. Once the set limit is reached, betting will stop automatically. Play within your budget and avoid financial stress.

Budget control

24/7 Support

Our Bengali-speaking live chat support team is with you 7 days a week, 24 hours a day. Feel free to reach out for any gaming-related concerns or assistance.

Support in Bengali

Reality Check

Information about the duration and spending of your gaming session is shown at set intervals. This information helps you stay aware and make informed decisions.

Awareness building

What is Responsible Gaming and Why Does It Matter?

Responsible gaming means enjoying games as a form of entertainment — not as a way to solve financial problems or as an emotional escape. 7basa believes that every player's experience should be enjoyable and controlled.

It is important to be aware of the potential risks of gambling. For some people it can develop into addictive behavior, which can affect family relationships, financial stability, and mental health. That is why we always recommend:

  • Play with a set budget and do not exceed it
  • Do not think of gaming as a source of income
  • Do not place more bets to try to recover money you have lost
  • Avoid gaming when you are under stress or feeling low
  • Spend regular time with family and friends

Core Principles of Safe Gaming

01
Play for entertainment

Gaming is a leisure activity. Set aside a fixed amount of time and money for each session.

02
Respect your limits

Set deposit and loss limits. The minimum deposit is ৳500 — do not go beyond your budget.

03
Take a break when needed

Use time-out or self-exclusion. Asking for help is a sign of courage.

04
Do not hesitate to seek support

Contact us via live chat or email. We are always here for you.


Assess Yourself — When Do You Need Help?

Read the questions below. If the answer to one or more of them is "yes", it may be time to review your gaming habits.

Are you spending more time or money on gaming than you planned?

Do you try to bet more to "win back" money you have lost?

Are you having disagreements with family or friends over gaming?

Are you avoiding work, studies, or daily responsibilities to game?

Do you feel restless or irritable when you are unable to game?

Are you taking loans or borrowing money to fund gaming?

If the answer to any of the above questions is "yes", please contact us. Our support team will help you access the right tools and assistance. Remember — asking for help is not a sign of weakness, it is proof of awareness.

How to Get Support?

Use the following methods to get responsible gaming support at 7basa:

Live Chat

Talk to our support team via 24/7 live chat in Bengali.

Email

[email protected] — share your issue in detail and we will respond.

Account Settings

After logging in, manage limits and self-exclusion directly from your account.

National Support

Contact a mental health services center in Bangladesh for gaming addiction. Professional support is always available.


Set Your Limits — Step-by-Step Process

Setting a deposit limit, loss limit, time-out, or self-exclusion at 7basa is very simple. Follow the steps below:

1
Log in to your account

Go to the 7basa Login page and enter your username and password to access your account.

2
Go to Account Settings

Click the profile icon at the top right and go to the "Settings" or "Responsible Gaming" section.

3
Choose your preferred limit

Select whichever you need from deposit limit, loss limit, time-out, or self-exclusion.

4
Set the amount and duration

Enter the limit amount and time period. Reducing a limit takes effect immediately; increasing a limit takes effect after 7 days.

5
Confirm and save

Confirm your selection. If you run into any issues, get support via live chat right away — we are available 24/7.


Our Commitment to Protecting Minors

7basa strictly prohibits minors from accessing its gaming platform. We follow a rigorous age verification process at registration and government-issued ID may be requested in suspicious cases.

Our advice to parents is to use parental control software on family devices and to discuss responsible internet use with your children. If a child or teenager attempts to access your account, inform us immediately.

Always keep your login details private and do not share them with anyone. It is safest not to share gaming account information with anyone you know.

Our Commitment to Responsible Gaming

7basa is committed to ensuring a safe and transparent gaming environment. SSL encryption, fair play, and transparent transactions are guaranteed on our platform. Your personal information is stored with the highest level of security.

We believe that building a healthy and responsible gaming community is the key to our long-term success. That is why the wellbeing and satisfaction of every player is our top priority.

To learn more about our responsible gaming policy, read the Terms and Conditions and Privacy Policy.


Frequently Asked Questions About Responsible Gaming

Answers to the most commonly asked questions about responsible gaming are provided below.

Yes, you can change your deposit limit at any time. However, reducing the limit takes effect immediately, while increasing it requires a 7-day waiting period. This delay is intentional — to prevent impulsive decisions that lead to higher spending.

After self-exclusion is activated, you can still withdraw your remaining account balance. Contact our support team via live chat or email for assistance. Standard withdrawal time is 30 minutes to 3 hours.

Time-out is a short-term break — typically from 24 hours to 30 days. It is meant for temporary rest. Self-exclusion, on the other hand, is a long-term measure — from 6 months to 5 years. If you feel gaming is having a negative impact on your daily life, self-exclusion is the more suitable option.

First, contact 7basa's 24/7 live chat support — we provide assistance in Bengali. You can also email us at [email protected]. For long-term support, consulting a mental health professional in Bangladesh is recommended.

At 7basa, the minimum deposit is ৳500 and the minimum withdrawal is ৳500 — for each method. Transactions can be made via bKash, Nagad, Rocket, and Upay. Playing within your budget is the foundation of responsible gaming.

No. While self-exclusion is active, 7basa will not send any promotional emails, SMS, or bonus offers. Our goal during this period is to respect your decision and not present any temptations.

Stay safe, enjoy responsibly

Enjoy 7basa's entertainment gaming experience — slots, cricket betting, fishing games, and live casino. Always play within your limits and reach out to us for support whenever you need it.

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