7basa Privacy Policy
Protecting your personal information is our highest priority. In this document we explain how your information is collected, stored, and used.
Table of Contents
Introduction and Scope
7basa is a trusted online gaming platform in Bangladesh. We take our users' privacy very seriously. This Privacy Policy ("Policy") describes how 7basa collects, processes, stores, and protects your personal information.
This Policy applies to our website 7basa.cam and all services associated with it. By registering or using our platform, you are considered to have given your consent to this Privacy Policy.
Please read this Policy carefully. If you have any questions, contact our support team.
7basa believes that users have the right to control their own information. We are always guided by the principles of transparency and accountability. Our goal is to make your experience on our platform as safe and enjoyable as possible.
Information We Collect
7basa collects information about you from various sources. Below is a detailed description of the categories of information we collect:
2.1 Registration Information
When you create an account on 7basa, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Mobile phone number
- Email address
- Password (stored in encrypted form)
- Preferred currency (Bangladeshi Taka — BDT)
2.2 Identity Verification Information (KYC)
To ensure a secure environment and verify the legitimacy of financial transactions, 7basa may request the following documents in certain situations:
- National ID card (NID) or passport copy
- Selfie or photo ID verification
- Proof of address document
- Proof of payment method (bKash / Nagad / Rocket / Upay)
2.3 Transaction Information
To manage your financial activity, we store:
- Deposit and withdrawal history
- Bonus receipt and usage information
- Payment method details (full account numbers are not stored)
- Transaction date, time, and amount
2.4 Usage Information
The following is collected automatically while you use the platform:
- IP address and device information
- Browser type and version
- Page visit history
- Game play history and session duration
- Referral source information
Purpose of Using Information
7basa uses your collected information only for specific, legitimate, and necessary purposes. We never use your information for unnecessary reasons without your permission.
Your information is used for the following purposes:
- Account management: To create, verify, and maintain your account.
- Financial transactions: To process deposits and withdrawals and to provide bonuses.
- Customer support: To resolve your issues and provide 24/7 assistance.
- Security and fraud prevention: To detect suspicious activity and ensure platform security.
- Responsible gaming: To identify gambling problems early and provide support.
- Legal obligations: To comply with applicable laws and regulations.
- Personalized experience: To provide game recommendations and offers based on your preferences.
- Communications: To send important updates, security notices, and promotional offers.
Data Security Measures
7basa uses industry-standard security technologies and practices to protect your information. Our security framework spans multiple layers.
- SSL/TLS Encryption: All data exchanged between your browser and our servers is encrypted.
- Data Encryption: Sensitive information such as passwords is stored using strong hashing algorithms.
- Access Control: Only authorized staff can view limited information on a need-to-know basis.
- Firewall and Intrusion Detection: A 24/7 monitoring system is in place to prevent cyberattacks.
- Security Testing: Regular security audits and penetration testing are conducted.
- Two-Factor Authentication (2FA): The option to add an extra layer of protection to your account is available.
Please note: our staff will never ask for your password. If anyone asks for your password, it is definitely a fraud attempt.
However, complete security on the internet can never be fully guaranteed. If a security breach occurs, we will notify you as quickly as possible and take the necessary steps.
Cookies and Tracking Technologies
The 7basa website uses cookies and similar technologies. Cookies are small data files stored on your device that help improve your browsing experience.
6.1 Types of Cookies
- Essential Cookies: Necessary to maintain login sessions and ensure security.
- Functionality Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Used to understand site usage patterns and improve the experience.
- Marketing Cookies: Used to display relevant advertisements and offers.
6.2 Cookie Management
You can control cookies by changing your browser settings. However, disabling essential cookies may cause some services to not work properly. The method for managing cookies varies by browser — please refer to your browser's help page.
Data Retention Period
7basa stores your information only for as long as it is needed. When determining the retention period, we consider the following:
- The period during which your account is active
- The need to comply with legal obligations and regulations
- The minimum retention period set under anti-money laundering (AML) rules
- The need to resolve legal claims or disputes
Even after your account is closed, some information may be retained for a specified period due to legal obligations. Once that period ends, it is securely deleted or anonymized.
Your Rights
As a user of 7basa, you have the following rights over your own information:
8.1 Right to Access
You may request to know what information we hold about you. We will provide you with a summary within a reasonable time.
8.2 Right to Rectification
If your information is incorrect or outdated, you may request a correction. Some information can be updated directly from your account settings; for others, please contact our support team.
8.3 Right to Erasure
In certain circumstances, you may request that your information be deleted. However, some information may be essential to retain due to legal obligations.
8.4 Right to Object to Processing
You may object to the processing of your information for certain purposes, particularly in the case of marketing communications.
8.5 Right to Data Portability
In some circumstances, you may request your information in a structured, machine-readable format.
To exercise these rights, contact us at [email protected]. We will try to respond within 30 business days.
Protection of Minors
7basa is only for those aged 21 and above. We do not knowingly collect or store any information from anyone under 21 years of age.
Age is verified at the time of registration, and proof of age is required during the identity verification process. If we find evidence that a minor has created an account, we will immediately close that account and delete all associated information.
If you believe a minor is using our platform, please notify us immediately at [email protected].
Changes to the Policy
7basa may update this privacy policy from time to time. Revisions may be made due to expansion of the scope of services, adoption of new technologies, or changes in legal obligations.
For significant changes, we will:
- Update the date on this page
- Send a notification to your registered email
- Display a notification when you log in to the platform
Continued use of the platform after any changes will indicate that you have accepted the new policy. We recommend visiting this page regularly.
Contact
If you have any questions, comments, or requests regarding this privacy policy, please get in touch with us. Our data protection team is ready to assist with all your enquiries.
Email: [email protected]
Live Chat: 24 hours, 7 days a week — in Bengali
We try to respond as quickly as possible.
You can also visit our other policy pages for more information: Terms & Conditions and Responsible Gaming.